Cor Winkler Prins — CEO

Cor started his career in the service management industry in 1996 helping to set up the global consulting organization for, what later became, HP OpenView Service Desk.

As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.

Cor specializes in translating ITIL theory into practical process flows and supporting tool specifications. His work had a major impact on the ITSM industry when in 1999 he developed the first comprehensive set of integrated ITIL-based service management processes, called the Alignability Process Model. This set of process definitions and implementation practices was later acquired by BMC Software.

Giving managers the ability to track the financial aspects of their services has always been his main interest.

Laurens Pit — CTO

Laurens Pit has over 20 years of experience leading the development of enterprise-class service management and analytics applications. He started in 1993 with the development of the product that in 1999 became HP OpenView Service Desk. At Hewlett-Packard, he continued his career as the lead software architect for this product. Later, at Mirror42 and ServiceNow, he concentrated more on the analytics of service management data.

With his uncanny ability to spot technological trends well before they become mainstream, as well as his background in artificial intelligence, Laurens continues to lead the ITRP service forward to bring the benefits of technological advances to service management for the world’s largest enterprises.

Martijn Adams — General Manager, EMEA

Martijn is one of the world’s most experienced implementers of service management solutions for global enterprises. Over the past 15 years, Martijn has helped organizations like the HeidelbergCement group, the European Union and Groupe Danone with their multinational ITSM initiatives.

Apart from his hands-on project involvement, he held a senior management position at InfraVision. Martijn’s leadership as director of InfraVision’s ITSM & SIAM Practice helped InfraVision to become ITRP’s most successful European partner organization.

At the ITRP Institute, Martijn uses his experience to ensure that our partners in Europe, the Middle East and Africa have everything they need to make their ITRP customers successful.

Mathijs Sterk — Chief Software Architect

Before co-founding the ITRP Institute, Mathijs worked for more than 10 years as a freelancer in the development, architecture and management of large application development projects for multinationals, including ABN-AMRO, Fortis, and Hewlett-Packard where he worked on HP OpenView Service Desk.

With his creative mind and sociological skills he quickly gets to the core of functional business requirements, to transform them into an elegant technical implementation. Optimizing performance and minimizing maintenance are integral parts of any development project he leads.

Robin Roestenburg — Principal A.I. Engineer

Robin has been developing web applications for more than a decade. Before joining the ITRP Institute, he was the technical lead for several successful web application development projects using a variety of programming languages, tools and application frameworks.

Staying up-to-date with the latest technologies is an integral part of modern-day web development. At the ITRP Institute, Robin uses his knowledge of these innovations to continuously push forward the development of the ITRP application service.

His knowledge in artificial intelligence, along with his extensive experience, have earned Robin a strong position of influence within the development team.

Robbert Brak — Principal Software Engineer

Robbert Brak joined the ITRP Institute in 2016, bringing more than 15 years of relevant experience to the development team. His wide range of development knowledge has since proven to be of great value to the evolution of the ITRP service.

In 2004, he won the Jim Howe Prize for best student in MSc Artificial Intelligence.