Our Customers are Happy Customers

But don't take our word for it, read the customer success stories provided below. 

deloitte_logo.pngDeloitte Belgium switches to ITRP to give its employees the fastest and most user-friendly access to support for their IT services, answers to their HR questions, help with their lease cars, etc.

It was the elegance, the superior user experience, that made ITRP stand out. A lot of attention has been paid to the design of the application.
The team that developed it clearly understands the needs of the people who use their tool.


belgium_logo.pngICT Shared Services migrates from CA Service Desk Manager to ITRP for improved SLA tracking

Since our migration to ITRP, we have a better view of the services we provide to our customers and we can also better track the services we receive from our external providers. We also improved the adoption of ITIL processes within our organization.


apa-it_logo.pngAPA-IT replaces OMNITRACKER with ITRP to work more seamlessly together with its customers

The extra features that ITRP offers out of the box help customers work together more effectively with their external service providers. This is now one of APA-IT’s competitive advantages.


danone_logo.pngDanone implements ITRP globally for more than 1,900 IT specialists

Daikin logo ITRP.pngDaikin Europe IT Center Replaces HP OpenView Service Desk with ITRP

Switching our service management tool to ITRP was no jump into darkness. It was a conscious decision to offer more clarity and transparency within IT and to our internal customers. The service levels and KPIs can now be tracked by all stakeholders.

Leyer + Graf ITRP.pngLeyrer+Graf Implements ITRP to boost productivity of IT department

We selected ITRP primarily for 3 reasons:

  1. Ease of configuration
  2. Usability
  3. Speed

Over the Web ITRP 323x323 1.pngOverTheWeb Implements ITRP to meet strong demand for Microsoft Office 365 and hosted VoIP services.

Finally there’s an ITSM solution that understands the needs of external service providers.


TWC ITRP.pngTWC Connecting organizations with ITRP for 5 years

TWC has been working with ITRP for 5 years. ITRP is the only enterprise- class service management solution that allows organizations to set up their own service management environment and seamlessly connect with their providers.