ITRP Security

Updated July 22, 2010 
 
Just like it is not possible to offer 100% security for physical items, it is not possible to guarantee the security of digital data. Nevertheless, the ITRP Institute is committed to protecting the privacy and security of its customers.

Maintaining a Secure Environment

Detection and response measures are in place to help handle security issues that may affect the ITRP service. The ITRP Institute actively maintains both the hosting environments of the ITRP service as well as the ITRP application code to prevent security issues as much as practical and to ensure security issues that have affected the ITRP service do not recur.

Reporting Security Issues

We welcome any feedback that can help us make the ITRP service more secure. To report a possible security issue that affects the ITRP service, send an email to security@itrp.com. Please include a detailed summary of the issue you have discovered. We take security issues extremely seriously and will respond swiftly to fix any verifiable security issue.

The ITRP Institute values the privacy of anyone who reports a vulnerability. You can use the ITRP Service Security public key at the bottom of this page to encrypt sensitive information sent via email.

Responsible Disclosure

Notifying a vendor before publicly releasing information about a security issue is a best practice known as responsible disclosure. Responsible disclosure allows companies like the ITRP Institute to better protect its customers by fixing vulnerabilities before they are brought to the attention of someone who may want to exploit them. We strongly encourage anyone who is interested in researching and reporting security issues to observe the simple courtesies of responsible disclosure. The ITRP Institute follows the same practice when it discovers and reports security vulnerabilities to other organizations.

Security Notifications

For the protection of our customers, the ITRP Institute does not disclose, discuss or confirm security issues until a full investigation has occurred and any necessary patches or releases have been implemented. Once a security issue has been fixed, the ITRP Institute publishes information about the issue within the ITRP service.

Public Key

The ITRP Service Security public key has an operational life span of two years. When we generate a new public key, it will be made available on this web page.

Key ID: 0xB2AA3C1A
Key Type: RSA
Expires: 2013-07-04
Key Size: 4096
Fingerprint: 9D5F D350 0742 7DEA C327 6693 D220 41D7 B2AA 3C1A
UserID: ITRP Service Security

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