ITRP - Information Technology Resource Planning

The ITRP Institute is dedicated to the delivery of a premium IT Service Management application service to large enterprise organizations and their outsourcers. The application service is called ITRP, which stands for "Information Technology Resource Planning". The goal of ITRP is to provide IT managers with the information they require to continuously optimize the allocation of the available IT resources to the areas where they provide the most value to the business.

The ITRP application service offers support for the following ITIL processes:

Service Portfolio & Catalog Management
Service Level Management
Service Asset & Configuration Management
Request & Incident Management
Problem Management
Change Management

The functionality for the support of these processes is presented in a manner that makes following them more natural for IT specialists. At the same time, the functionality ensures that work flows through the IT organization in a fashion that
is compliant with the best-practices defined by ITIL (the IT Infrastructure Library).